Contact Us
3951 Vanocker Canyon, Sturgis SD 57785
605-347-9463
Deadwood
594 Main St. Deadwood SD 57732
605-571-1006
jackson@bellejoli.com
FAQs
WHAT IS THE RETURN POLICY?
Once wine or sparkling wine leaves the warehouse, it cannot be returned pursuant to applicable law concerning alcoholic products. However, in the event that your delivered item is damaged, Belle Joli Winery is happy to accept your claim in accordance with the procedures that are outlined below. Please reach out to us at 605.347.9463 or wineclub@bellejoli.com within 5 days of receipt.
WHY CAN’T YOU SHIP TO MY STATE?
State laws regulate the direct shipment of wine. Some states prevent wineries from shipping directly to consumers.
WHY CAN’T UPS LEAVE MY WINE SHIPMENT ON MY DOORSTEP?
The federal government requires that someone 21 or older, with a government-issued identification, be present to sign for any package containing alcohol.
I WASN’T HOME TO SIGN FOR MY WINE DELIVERY, HOW DO I GET MY SHIPMENT?
If you have missed a single delivery attempt, call the carrier (use the number listed on the tag left for you). Typically there are multiple options available, including scheduling another delivery, redirecting the shipment to a business address, or picking up your wines at the carrier’s location. Three delivery attempts will be made before the package is returned.
HOW MUCH DOES IT COST TO JOIN THE WINE CLUB OR PORT CLUB?
There is no cost to join our club membership. No annual fee. If you wish to cancel your membership prior to receiving first three shipments, a $50 early cancellation fee will be charged to the credit card on file.