FAQ

 

Once wine or sparkling wine leaves the warehouse, it cannot be returned pursuant to applicable law concerning alcoholic products. However, in the event that your delivered item is damaged, Belle Joli Winery is happy to accept your claim in accordance with the procedures that are outlined below. Please reach out to us at 605.347.9463 or wineclub@bellejoli.com within 5 days of receipt.


  State laws regulate the direct shipment of wine. Some states prevent wineries from shipping directly to consumers.
  The federal government requires that someone 21 or older, with a government-issued identification, be present to sign for any package containing alcohol. 
If you have missed a single delivery attempt, call the carrier (use the number listed on the tag left for you). Typically there are multiple options available, including scheduling another delivery, redirecting the shipment to a business address, or picking up your wines at the carrier’s location. Three delivery attempts will be made before the package is returned. 


Contact Us

   Address

3951 Vanocker Canyon, Sturgis SD 57785

594 Main St. Deadwood SD 57732

   Phone

605-347-WINE(9463) - Sturgis

605-571-1006 - Deadwood

   Email:

jackson@bellejoli.com 

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